Terms of Sale

1. Provider and purchase

The Tax for Hosts report and product support are supplied by South Media OÜ, Peterburi tee 22-12, 11411 Tallinn, Estonia, registry code 14439805 and VAT ID EE102054103. Contact [email protected]. The payment transaction is sold through Link using Stripe Managed Payments, with Link acting as merchant of record. When you complete payment, you accept these product terms and the Stripe/Link terms shown at Checkout.

2. Product, price and payment

You buy a one-off, server-generated PDF working report for the properties and tax years shown immediately above the payment action. The displayed GBP amount is the total payable and includes applicable UK VAT. There is no subscription, delivery charge or optional paid extra. Stripe/Link calculates, collects and remits applicable UK VAT, shows the payment methods available to you and handles the payment transaction.

3. Immediate performance and delivery

By ticking the consent box and paying, you expressly request immediate performance and digital supply during the 14-day cancellation period. After Stripe confirms payment, the service recomputes the report from the minimised request and makes the PDF available in this browser. Generation normally starts immediately, but payment confirmation or report generation may take longer. Stripe/Link sends the receipt and invoice directly; keep those, the purchase reference and downloaded PDF. If the report does not become available, contact [email protected].

4. Cancellation and refunds

Before performance or digital supply begins, a consumer may cancel within 14 days of the day after the contract is made by sending a clear statement to [email protected]. Where the product is treated as digital content supplied without a tangible medium, you acknowledge that the cancellation right is lost when supply begins after your express consent. Where it is treated as a service, you acknowledge that the cancellation right is lost once the service is fully performed after your express request; if you cancel after performance starts but before completion, a proportionate amount may be payable where the law allows. These rules do not remove rights where the report is faulty, not supplied as described or cannot be delivered.

Transaction and refund requests can also be raised through Link support. Approved refunds are returned to the original payment method. Duplicate or unauthorised charges and failed fulfilment will be investigated promptly when reported with the purchase reference.

5. Model cancellation form

To: South Media OÜ, Peterburi tee 22-12, 11411 Tallinn, Estonia; [email protected]. I hereby give notice that I cancel my contract for the Tax for Hosts UK report ordered on [date]. Consumer name: [name]. Consumer address: [address]. Purchase reference: [reference]. Date: [date]. You may copy this wording into an email; use of the form is optional.

6. What the report is

The report is technical working and review material for the narrow scope shown in the calculator. It is not tax, legal or accounting advice, does not file with HMRC and does not cover facts the service blocks or excludes. You must check the official form and notes and obtain professional help where appropriate.

7. Your responsibilities

You are responsible for using complete and accurate records, confirming ownership and eligibility facts, retaining source evidence, checking prior-year continuity, safeguarding the browser used for checkout and protecting download files. Do not upload or send guest identifiers or tax documents through chat.

8. Conformity, support and changes

We will use reasonable care and skill and supply the report as described for the selected package. If a technical defect makes the paid report unusable, contact us so we can repeat performance, repair or replace the report, or provide an appropriate price reduction or refund where required by law. We may fix or withdraw the calculator or supported rule packs prospectively, but this does not remove rights attached to a completed purchase.

9. Liability and mandatory rights

Nothing in these terms excludes liability that cannot lawfully be excluded, including liability for fraud or fraudulent misrepresentation, or removes mandatory consumer rights. Subject to that, South Media OÜ is not responsible for tax outcomes caused by incomplete, inaccurate or unsupported inputs or by treating the report as an HMRC submission or personalised advice.

10. Law and disputes

Estonian law governs these terms, but this choice does not deprive a consumer of mandatory protections that apply in their country. Courts with mandatory consumer jurisdiction remain available. Contact [email protected] first so we can try to resolve a complaint.